Privacy Policy

Introduction

Welcome to Tokenz. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our services or use the Tokenz platform.

Information We Collect

We may collect the following types of data:

• Personal Identification: Your name, phone number, and optionally, email address.
• Booking Information: The services you book, dates, times, and any comments you provide.

How We Use Your Data

• To confirm and manage your booking slots
• To notify you about appointment changes or service provider updates
• To enhance user experience and improve our system
• To detect and prevent fraudulent activity
• To comply with legal obligations

Sharing of Information

Tokenz does not sell or rent your data to any third parties. However, we may share your information with:

• Service Providers: Who need access to complete your booking.
• Law Enforcement: If legally required or to protect Tokenz rights or users.
• Business Transfers: In case of mergers, acquisitions, or asset sales.

Data Retention

We retain booking and contact data for up to 30 days after the completion of a service. After this period, your data is archived or securely deleted.

Data Security

We implement industry-standard security measures to protect your data, including:

• SSL encryption
• Access control to databases
• Regular vulnerability scanning and updates

Your Rights

• You may request access to the data we hold about you.
• You may request deletion of your data by contacting us.
• You may opt out of non-essential notifications at any time.

Children’s Privacy

Tokenz does not knowingly collect personal data from individuals under the age of 18. If we become aware of such data, we will delete it immediately.

Cookies and Tracking

Our web version uses cookies for performance analytics and session management. You may disable cookies via your browser, but this may affect functionality.

Policy Changes

We may update this policy periodically. Significant changes will be notified via email or the app, and will reflect a new effective date at the top.